FAQ

1. What is included in my rental?
The rental includes access to the studio space, a bathroom in the hall, and furniture that can be moved with approval. Wardrobe, makeup artists, and photographers are not provided.

2. Can I reschedule my booking?

• 72+ hours before the start time: You may reschedule without a fee.

• Within 72 hours of the start time: A $50 rescheduling fee applies unless proof of an emergency is provided.

3. What is your cancellation policy?
All bookings are non-refundable.

4. How does overtime work?
If you exceed your booking time, you’ll be charged in 30-minute increments based on an hourly rate of $125 per hour. For example:

• 1–30 minutes over: $62.50

• 31–60 minutes over: $125.00
  Overtime payments are due immediately via Zelle to 708-654-5406.

5. Will I receive instructions for my booking?
Yes, detailed studio instructions will be emailed at least 12 hours before your booking.

6. Can I bring food, drinks, or animals?

• No outside food or alcohol is allowed without prior approval. Water is permitted.

• Only service animals are allowed.

7. Is there a cleaning fee?
A $50 cleaning fee applies for excessive messes. Payment is due immediately via Zelle to 708-654-5406.

8. Where can I park?
Free parking is available on Clinton St. in front of the building, with additional free parking lots on the north and south sides of the building.

9. What are the rules about setup and breakdown time?
Your rental time includes setup and breakdown. Early access or extended time must be prearranged.

10. What happens if something gets damaged during my booking?
You are responsible for any damage caused during your rental. Repair costs will be billed to you if they exceed the deposit.